As daily commuters in Mexico City continue to rely on the metro system for affordable, fast travel, a new kind of challenge is emerging: the increasing number of disruptive “street users” boarding the trains.
A recently shared video by Metro_Viral captures the problem firsthand — passengers packed in a crowded metro car, standing shoulder to shoulder. While the image may seem ordinary to those used to rush-hour travel, the issue lies deeper.
Who Are the “Street Users”?
The term refers to individuals who are not regular commuters — often vendors, performers, loiterers, or people entering the metro for non-transport-related purposes. While the metro has long been a stage for public performances and informal trade, there’s a growing concern about safety, overcrowding, and discomfort among fare-paying passengers.
The Impact on Daily Commuters
Regular users of the @MetroCDMX system have voiced their frustrations:
- Blocked pathways and entrances
- Noise disturbances
- Unauthorized activities inside trains
- Aggressive behavior or disputes over space
These issues create tension and delay during an already difficult commute, especially during peak hours.
Authorities Respond — Or Do They?
Despite ongoing complaints, many feel that the response from transit authorities has been minimal or ineffective. There is a pressing need for:
- Better enforcement of conduct regulations
- Increased security presence
- Clear communication to discourage non-commuter disruptions
Some passengers are even calling for designated metro cars for specific uses or more surveillance to deter problematic behavior.
Final Thoughts
The Mexico City Metro is meant to be a reliable service — not a chaotic free-for-all. While the city prides itself on inclusivity, balance is needed to ensure safe, smooth, and respectful transport for all.
If the current trend continues, more people may turn away from public transit altogether, putting even more pressure on the city’s infrastructure.
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